How YTC Managed a Complex Multi-Country Itinerary for an Executive Assistant

A busy Executive Assistant was experiencing difficulties managing a complex international travel programme for a SME based in the UK. YTC introduced a tailored corporate travel solution that helped reduce administration, while providing greater control, visibility and traveller support.

  • INTERNATIONAL TRAVEL
  • ENERGY SECTOR
  • RAPID ONBOARDING
  • COMPLEX BUSINESS TRAVEL

Supporting an Executive Assistant with a Multi-Country Travel Itinerary

A global energy SME headquartered in the UK and operating across APAC. Its employees required immediate travel for meetings and project delivery.

As the company’s travel requirements became more complex, it needed a corporate travel management partner that could provide rapid onboarding, cost control and out-of-hours support.

The Challenge: Managing Complex International Travel

The company was experiencing difficulties manging a multi-country itinerary which was impacting on their costs and ability to deal with last-minute requests and changes. Their existing travel process involved manual bookings which resulted in inconsistent pricing, fragmented invoices and limited support.

This created additional work for their executive assistant and made it difficult to control costs while also ensuring travel requirements were achieved.

What the Client Needed from Its Travel Management Company

01

No Contracts

Rapid onboarding without being tied into a contract or retainer.

02

Immediate Support

Urgent request to assist with an upcoming booking for multiple travellers.

03

Simpler Travel Administration

One process for bookings, approvals, invoices and reporting.

04

Faster Traveller Support

Reliable assistance when itineraries changed or disruption occurred.

05

Greater Cost Control

A clearer way to monitor travel expenditure and identify savings.

YTC’s Complex Business Travel Management Solution

YTC reviewed the company’s existing travel arrangements and created a tailored programme around its travellers, internal processes and commercial priorities.

The solution combined dedicated human support alongside YTC’s powerful partnership network, giving the client a simpler way to manage bookings, logistics, changes, approvals and reporting.

How the New Travel Programme Was Introduced

Understanding the Travel Requirements

Creating the Travel Programme

Ongoing Management and Optimisation

The Results: More Control, Lower Costs and Better Traveller Support

01

Faster Support

Travellers had direct access to experienced support during disruption.

02

Reduced Administration

Bookings, invoices and reporting were managed through one travel partner.

03

Improved Traveller Experience

Employees received more consistent and personalised travel support.

04

Greater Booking Control

The company introduced a clearer and more coordinated booking process.

05

Urgent Requirements Met

Booking for immediate trips made and successfully delivered by YTC travel experts.

YTC Services Used in This Travel Programme

Complex Business Travel Management

International Business Travel

Corporate Flights & Hotel Bookings

Out-of-Hours Travel Support

Business Travel Management for EAs, PAs & Office Managers

Executive Assistant and Personal Assistants for SMEs often need support due a growing demand in their global corporate travel requirements.

YTC provides tailored travel management for EAs & PAs in all sectors, helping them deliver multi-country and region itineraries while managing traveller requirements, costs and disruption.

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